Poly Phones

silhouette supports Poly VVX phones, including

• Poly VVX 3xx
• Poly VVX 4xx
• Poly VVX 5xx
• Poly VVX 6xx
• Poly VVX 150
• Poly VVX 250
• Poly VVX 350
• Poly VVX 450

Two extension modules--Poly VVX EM50 Expansion Module and Poly Colour Expansion Module are also supported, as is the Poly VVX USB Wi-Fi Dongle.

silhouette also supports Poly CCX phones, including

• Poly CCX 400
• Poly CCX 500
• Poly CCX 505
• Poly CCX 600
• Poly CCX 700

Each phone type has 10 Programmable Soft Keys that you can assign PMK features to, and a model-specific number of Line/BLF keys that you can provision as

• Default
• Line Appearance
• Monitor Extension
• Park Location
• Pickup Groups
• Twinning Pullback
• Unassigned

Each Poly phone has five default keys that can be toggled to enable and display features on your phone, including

• Log out
• Redial
• Paging
• Forward
• DND

Assign and provision keys through the silhouette WebAdmin interface.

Not all features are supported on other phones. The following silhouette features are supported using PMKs (also known as EFKs or Enhanced Function Keys):

• ACD SignIn/SignOut—see Programmable Memory Key Features
• Company Speed Dial
• Directed Call Pickup
• Forwarding Phones to Co-workers
• Forward Phones to Coverage
• Forward Phones to a Number
• Forwarding Phones to Auto Attendant
• Handsfree Answerback
• Intercom to Co-worker
• Intercom to Prompt
• Join and Leave Call Groups—only available when the logged-in user is a group member of a group
• On Demand Call Recording
• One Touch Speed Dial
• Outgoing Call Privacy
• Primary Phone
• Twinning
• Unassigned—see Programmable Memory Key Features
• Voicemail

See Programmable Memory Key Features.

Call/Phone Monitor are supported using Monitor Extension.

The following features are supported using native keys:

• Incoming Calls List
• Missed Calls List
• Outgoing Calls List
• Message Waiting
• Voicemail

Consult the documentation provided with the phones.

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Document Version: Final 1.0

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