Call Lists

Call list keeps a list of the calls that you make and receive. The call list is accessible from your phone. You can redial any calls that you made from the call list. See Redial. You may be able to dial a number from your incoming call list if it is supported by your Service Provider.

  • Since softkeys are not available on 5212/5312 and 5304 phones, you must first have one of your programmable memory keys programmed as an Incoming Calls List key and another programmed as Redial List/Dial. (See Programmable Memory Key Features.)
  • The Post-call Duration Time feature is not supported on 5212/5312 and 5304 phones.

To view the list of incoming calls received, follow these steps:

  1. Press CALLS or Incoming Call List on your phone.

    The system displays the most recent caller's name. If the name of the caller is not known, the number is displayed.

  2. Use the Scroll keys to navigate the list.
  3. Press TIME to display the time and date of the call, as well as the call duration.
  4. Press NUMBER to display the number and name of the caller. If the name is not known, this option is not available.
  5. Press QUIT to exit from the call list.

To call a number from your incoming calls list (only available if dialing from the incoming call list is supported by your Service Provider):

  1. Press CALLS or Incoming Calls List.

    The system displays the most recent caller's name.

  2. Use the Scroll keys to navigate the list.
  3. Press DIAL or Redial List/Dial to make a call to the displayed number.

    The next available Line Appearance is selected and the system attempts to dial the displayed number by prefixing it with the appropriate digits for external dialing (usually "9" or "91" depending on configuration). If the number can be dialed as such, you will hear ringing once the call has been placed. If the number cannot be dialed as such, the call will fail and you will have to dial the number manually remembering to include the proper prefix digits.

  • The position of the call in the call list is displayed in front of the phone number.
  • The * symbol beside the position of the call means that the call was not answered.
  • If the call was answered by a member of your call pickup group, then the call will show as unanswered (with a *) on your phone and answered (without a *) on the call pickup group member's phone that answered the call.
  • *CALLS means that there has been at least one unanswered call since the last time you viewed the list of calls you received.

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