Twinning Pullback

Twinning Pullback lets you monitor and pick up active Twinned Calls on your twinned device. This feature is only available when Twinning is enabled.

To program a key for Twinning Pullback, follow these steps:

1. Click My Phones in the left menu.

   The system displays the My Phones page.

2. Select the phone name from the Phone Name drop-down list.
3. Click the Line/BLF key that you want to program.

   The system displays the Program Memory Key Details page.

4. Complete the following fields.
   • Feature: Select Twinning Pullback.
   • Label: (Optional) Type in a description. If no description is typed the system default (Twin PB) is applied.
5. Click Save.
6. Click Close Window.
7. Activate Twinning on the My Call Handling web page.

When your twinned device answers the call, the Line/BLF key you programmed as Twin PB illuminates. Press Twin PB to pull back the twinned call.

When the key is pressed in idle mode, a speed dial is executed to “twinning".