My Call Handling

Using Call Handling, you can decide how your calls should be handled when you cannot answer them including when you are logged out of your phone. To view your Call Handling options select the My Call Handling option in the Navigation pane.

Using My Call Handling, you can perform the following tasks:

• Call Forwarding (Always) - view, change your settings.
• Do Not Disturb - toggle on/off.
• Call Waiting Tone - toggle tone.
• Selective Call Routing Configuration - view, edit your options (if allowed for your account).
• Twinning - view, edit your options (if allowed for your account).
• Call Coverage (Busy/No Answer) - view, edit your options.

Calls are processed in order of Call Handling settings, that is

1. Call Forwarding (Always)
2. Do Not Disturb
3. Call Waiting Tone
4. Selective Call Routing Configuration
5. Twinning (if applicable)
6. Call Coverage (Busy/No Answer)

Depending on your dial plan, you may need to prefix 9 + 1 + area code for long distance calls.

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Document Version: Final 1.0

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