If you have configured your phone to be twinned to another external phone (the twinning target), then incoming calls will simultaneously ring the other phone as well. See Twinning for details on how to configure the twinning option for your phone.
If you answer the call on your desk phone, the twinning target phone will stop ringing.
If you answer the call on your twinning target phone, the Line Appearance key on your desk phone will remain lit. To pull back the call to your desk phone, simply press the corresponding Line Appearance key. The call will be disconnected from the twinning target phone and you will be connected on your desk phone.
Note that if neither your desk phone nor the twinning target phone answer an incoming call, your call coverage setting will determine what happens to the call (see Call Coverage (Busy/No Answer)). If the other phone has a voice message service associated with it, then your twinning target phone's voice message service may answer the call first. If you want to avoid this situation, then you should ensure that your call coverage is configured to answer calls before the twinning target phone's voice message service.
To toggle twinning on or off, you can use the web interface (see Twinning) or you can configure a memory key as Twinning On/Off (see Programmable Memory Key Features.
Once you have Twinning On/Off configured, press the key once to turn the feature on. Press the key a second time to turn the feature off. The LED on the programmed key indicates when your twinning is active.
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