On Demand Call Recording

When enabled, On Demand Call Recording (ODCR) lets you record portions of calls using a programmable key.

ODCR allows for identification, playback and download of recordings. When you activate the key during a call, the phone displays the message Recording Started and the programmed key lights; when you deactivate the programmed key, the phone display the message Recording Stopped and the key is extinguished.

When caller goes on hold or is put on park, the key is extinguished and recording stops. When a call ends, recording stops and the lamp is extinguished. If the key is toggled and multiple segments are recorded, normal key messaging will apply, and the system records the segments in multiples files.

Calls made from logged out phones are not recording-eligible. If a call is resumed, you must manually re-start recording.


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Document Version: Final 1.0
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