Twin Call Group Calls

When you are a Call Group member and your administrator allows it, you can configure Group calls to ring your twinned device.

To twin Call Group calls, follow these steps:

  1. Under Twinning on the My Call Handling page, check Activate Group Twinning.
  2. In the Twinning column on the My Call Groups page, click to toggle group twinning for the specific call group.
  • Only available for Broadcast, Hunt, and Rollover groups.
  • The twinning target only receives group calls when the group member is In Group and Group Twinning is On.
  • If you system administrator has not enabled the feature, N/A appears in the Twinning column.
  • When Call Forwarding is active, group calls are presented to logged-in devices and the twinned target, but not the forwarding target.
  • When active, DND or Deflect Call cancels all group call legs to the account (logged in devices and the twinning target) if you are allowed to join and leave groups


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Document Version: Final 1.0
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