Site Details

You can view a list of your company’s sites. It is useful to know which site is the default site. This is because any telephone calls originated by a subscriber who is not logged in is made as if the call had been dialed from the default site.

For example, if a user forwards his or her extension to an external number, then logs out of the phone, the forwarding is still in effect. Any calls to that extension cause an outgoing call to be made as if it was dialed from the default site. Since your company can have multiple sites that could even be in different cities, then the call might be considered long distance and may or may not require a "1" to be prefixed.

Site details also lists the Address, Calling Name ID, Calling Line ID, and the name of the default Business Hours Profile.

To determine your company’s default site, follow these steps:

Select Business Details in the left menu.
Scroll down to the Site Details section.
In the Site Name column, the site with an asterisk [*] beside it is your company’s default site.

Site Details also lists the Calling Name ID and Calling Line ID.

You can also edit some of the site details. To edit site details, click on the name of the site in the Site Name column - the Business Site Details page opens.

To configure site Emergency Call Email Contacts, see Configure Site Emergency Call Email Contacts.
To configure which extensions receive a message for a site, see Configure Phone Alert Recipients for Site.

Document Version: Final 1.0

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