Configure Site Emergency Call Email Contacts

Emergency Call Alert provides an email notification when a subscriber within a site dials an emergency class of service, such as 911.

To configure Site Emergency Call Email Contacts, follow these steps:

Click Business Details in the left menu.
Scroll down to the Site Details section, and click on the appropriate site link in the Site Name column.
The Site Information page opens.
Enter email addresses in the Emergency Call Email Contacts field.
Email addresses are delimited by spaces, semi-colons or colons.
Click Save.

When a site subscriber dials an emergency class of service, the system sends an email with the following subject and body:

Subject: Emergency Call Attempt

An emergency call was dialed from 

   Service provider:           Telco
   Tenant name:                tenant 1
   Site name:                  site 1
   Site address:               1 Hines, Ottawa, TX, 60609, USA
   Site ID:                    23
   Caller's name:              John Smith
   Caller's extension:         100
   Caller's device MAC:        08:00:0f:70:c8:69
   Caller's device IP address: 10.200.200.215
   Digits dialed:              96135552012

Document Version: Final 1.0

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