You can use the following special characters in speed dials to allow for conference bridge entries, star codes in digit strings, and pauses.
| Character | Description |
|---|---|
| Comma [,] | Inserts a two second pause (default) into a digit string so that you can dial and have digits—for example, a conference bridge code—in the audio path with one touch speed dial. Consecutive pause characters result in a longer pause. For example, assuming the default pause duration, two consecutive pauses result in a four second pause. Non-consecutive pause characters after the first one result in a second, third, and so forth time delay before insertion of the successive digit strings. |
| Asterisk [*] | Allows for one touch star code dialing. |
| Octothorpe [#]. Also known as the number sign, hash, or pound sign. | Acts as an "end of string" or "commit" character. For example, when you are asked to enter your password, followed by the pound sign. |
In the following sequence of digits and special characters configured as a one touch speed dial, silhouette dials the number 2223334444, pauses for two seconds while waiting for the system to answer your call and ask for the extension you want to connect to. silhouette then dials the extension 5555 to complete your request.
2223334444,5555
In the following sequence of digits and special characters configured as a one touch speed dial, silhouette dials the star code *98. Assuming it's a Poly or Verge WE phone, silhouette connects you to your voicemail.
*98
For Minet phones, you must specify your extension. For example,
*98100
(For Poly and Verge WE phones only)
In the following sequence of digits and special characters configured as a one touch speed dial, silhouette dials the star code *98, pauses for two seconds while waiting for the system to answer your call and ask for your password, enters the password 1945, and commits.
*98,1945#
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