Appendix A: Star Codes

The following table shows available star codes (short cuts) that you can use on your phone.

Star Code Feature MiNET Poly Verge WE SIP
*51 Intercom Intercom PMK
Dial *51, phone prompts for extension
Intercom Softkey
Dial *51EXT then send
Dial *51EXT then send Dial *51EXT then send
*67 Outgoing Call Privacy (OCP)
(feature must be enabled)
OCP PMK
Dial *67, then dial external number
OCP Softkey
Dial *67XXXXX then send
Dial *67XXXXX then send Dial *67XXXXX then send
*94 Directed Call Pickup (DCP)
(must be monitor secondary with answer permission)
DCP PMK
Dial *94, phone prompts for extension
DCP Softkey
Dial *94EXT then send
Dial *94EXT then send Dial *94EXT then send
*95 Park Call Park/Retrieve PMK
*95 not supported
Park softkey
Blind transfer (REFER) to *95X where X=park location
*95X where X=park location, then send (supported for blind transfer REFER only) Poly SPIP: use park softkey, enter park location
Blind transfer (REFER) to *95X where X=park location
*96 Retrieve Call Park/Retrieve PMK
*96 not supported
During off-hook, press “Pickup” softkey, then “Retrieve” and enter park location
Dial *96X where X=park location
Dial *96X where X=park location, then send Poly SPIP: During off-hook, press “Pickup” softkey, then “Retrieve” and enter park location
Dial *96X where X=park location
*97 Site Page Page PMK Dial *97 Page Softkey
*97 not supported
*97 not supported Page Softkey
*97 not supported
*98 Voicemail Retrieval Voicemail hardkey
Voicemail PMK
Dial *98
Voicemail soft/hardkey
Dial *98
SIP URI=”voicemail”
Dial *98, Poly SPIP: Voicemail soft/hardkey
Dial *98
SIP URI=”voicemail”
*99 Transfer to VM Transfer softkey, follow prompts Transfer to *99EXT Transfer to *99EXT, then send Transfer to *99EXT
*00 Logout Dial *00 follow prompts Log out only. Logs out current user n/a


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