Line Key Speed Dials
You can provision Line Key Speed Dials using either
You can provision a line key for One Touch Speed Dial or Company Speed Dial from WebAdmin.
One Touch Speed Dial
To provision a line key as a One Touch Speed Dial, follow these steps:
- From the My Phones page, provision an unused line key as One Touch Speed Dial.
Within a few seconds, your phone display updates with a Speed Dial key. The icon is a small figure with a tie and includes the label you entered in the provisioning dialog.
Company Speed Dial
To provision a line key as a Company Speed Dial, follow these steps:
- From the My Phones page, provision an unused line key as Company Speed Dial.
Within a few seconds, your phone display updates with a Speed Dial key. The icon is a small figure with a tie and includes the label you entered in the provisioning dialog.
When you provision a Line Key Speed Dial from your phone, only the First Name, Last Name, and Contact fields are saved. All other fields are discarded. The phone rejects duplicate entries, as well as entries where the Contact field is the same as an existing Contact entry. The phone also rejects entries without a Contact value.
You can provision a line key for One Touch Speed Dial from your phone in one of the following ways:
Corporate Directory
To provision a line key by selecting a Corporate Directory entry and saving it to the phone's local contact directory, follow these steps:
- On a logged-in Poly phone, navigate to the Corporate Directory.
- Find the contact.
- Save the contact as follows:
On a Poly 300/310 and Poly 400/410:
- Press More.
- Press View.
- Press Save.
- Optionally modify First Name, Last Name, and Contact, and press Save. All other fields are discarded.
On a VVX500/600:
- Press View.
- Press Save.
- Optionally modify First Name, Last Name, and Contact, and press Save. All other fields are discarded.
The phone displays "Applying Configuration Changes". The contact is uploaded to silhouette and the first available (that is, the lowest numbered) line key on the phone is now provisioned as a Personal Speed Dial.
Calls List
To provision a line key by selecting a call list entry and saving it to the phone's local contact directory, follow these steps:
- On a logged-in Poly phone, navigate to Recent Calls.
- Find the contact.
- Depending on your phone model, press i or Info.
- Press Save.
- Optionally modify First Name, Last Name, and Contact, and press Save. All other fields are discarded.
The phone displays "Applying Configuration Changes". The contact is uploaded to silhouette and the first available (that is, the lowest numbered) line key on the phone is now provisioned as a Personal Speed Dial.
Contact List
To provision a line key for speed dial by adding a contact to the phone's local contact directory, follow these steps:
- On a logged-in Poly phone, navigate to the Contact Directory.
- Depending on your phone model, press + or Add.
- Enter the required values and press Save.
The phone displays "Applying Configuration Changes". The contact is uploaded to silhouette and the first available (that is, the lowest numbered) line key on the phone is now provisioned as a Personal Speed Dial.
Notes
- When you provision a Line Key Speed Dial, it takes the first available slot on your phone.
- Unlocked entry elements First Name, Last Name and Contact Number can be updated on your phone and are uploaded to silhouette.
- Locked entries (External Contacts) cannot be updated on your phone.
- When you delete an unlocked entry from your phone, it is also deleted from WebAdmin and any multi-desked phones.
- Contact entries appearing on keys for higher phone models (Poly 500, Poly 600) are not carried to keys on lower phone models (Poly 300, Poly 400).
- When you provision a Company Speed Dial or One Touch Speed Dial from WebAdmin with the same address as an existing Company Speed Dial or One Touch Speed Dial, the feature activation code is used as the contact address (since duplicate contacts are not accepted by the phone). The speed dial occupying the lowest line key position uses the number as the contact address; the others use the feature activation code.
- Company Speed Dials are not editable from the phone and changes are discarded when saved.
- If you add a One Touch Speed Dial entry from the phone when no vacant line key position is available, it is discarded with no feedback to the user.
- When entering text in the fields
- Only one double space permitted as the separator between the First Name and Last Name.
- Only single and double spaces are permitted.
- No tabs are permitted.
- 100 character maximum (combined First Name and Last Name fields). If you exceed this limit on the phone, the last name is truncated.
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First Name and Last Name fields may be separated by a double space. If you do not provide a double space, the last single space is used as the delimiter. If you do not provide any space, the names are rendered as the first name.
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First Name and Last Name fields cannot exceed 64 characters or 98 characters in combination.