Using the call pickup feature, you can answer incoming calls for other members of your call pickup group.

To use this feature, you must be a member of a call pickup group and have a memory key programmed as Pickup. See Pickup in Programmable Memory Key Features.

When a call comes into any member of your call pickup group, their phone will ring. If you have Call Pickup Notification permissions, you will receive call detail notification and your Pickup key will flash.

To answer the call, follow these steps:

1. Lift the handset.
2. Press Pickup.

or

Press Pickup to answer the call in speaker mode.

You can also join and leave your pickup group with a Join/Leave group key or via the web interface. When you leave the group, this disables other group members from picking up your calls; however, you can still pickup other members' calls. See Join and Leave Call Groups.

You cannot pick up calls to a member of your call pickup group if the call does not result in the member phone ringing. For example, if the called member is either logged out or has no available Line Appearances, then you cannot pick up the call.