Configure Phone Message Alerts

silhouette supports the following types of phone message alerts:

• Notifications that are automatically sent to a list of extensions when a user makes an emergency call (dials an emergency class of service)
• Custom messages that the Tenant Administrator composes and sends to a list of users or locations (see Send message to users/locations for instructions)

The configuration that you define in the Business Details section applies to both types of phone message alerts.

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Document Version: Final 1.0

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