Configure Group Presence Override Routing from a Phone using auto attendant

To override Group Presence State Routing using the Auto Attendant, follow these steps:

  1. Dial your Auto Attendant extension.

    You will hear the Auto Attendant menu.

  2. Enter the configured Group Presence Control digit on the phone keypad.
  3. When prompted, enter the Group extension number.
  4. When prompted, enter the Group PIN number, followed by the # key.
  5. Enter the applicable Group Presence Control option:

    1: In Office
    2: Lunch
    3: Away
    4: Vacation

  6. Continue to configure the group presence states for other groups, hang up or press * to return to the main menu.
If you make a mistake entering the Group Presence Control code, a group number or a PIN, you will be returned to the Auto Attendant root menu.


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Document Version: Final 1.0
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