You can quickly set up your phone service, including

• Record Auto Attendant Name Announcement
• Set up Call Coverage

Record Auto Attendant Name Announcement

To record Auto Attendant Name prompt, follow these steps:

1. Click the My Personal Details option in the navigation pane.
2. Click Record Name Announcement on the Personal Details page.

   A Record Prompt pop-up window is displayed. Confirm that the extension displayed matches that of the phone you will be using. If the extension does not match, type the appropriate extension.

3. Click Call.
4. When your phone rings, lift your handset to answer
5. Listen to a brief set of audio instructions, "Please record your message after the tone. When you are finished, press # for more options."
6. When you hear the tone, say your name into the handset to record your name announcement.
7. Press # when you are finished.
8. Choose from the following options:
   • To replay greeting press 1.
   • To save greeting press 2.
   • To re-record greeting press 3.
   • To exit without saving press *.
9. Press 2 to save the name announcement.
10. Replace the handset.
11. Click Close on the pop-up window.

Set up Call Coverage

To set-up Call Coverage, follow these steps:

1. Select My Call Coverage in the navigation pane.
2. Select one of the following options:
   • My Voicemail
   • My Auto Attendant
   • My Co-worker
   • Another Phone Number
3. If you selected My Auto Attendant, choose an Auto Attendant from the drop-down list. If you selected My Co-Worker, choose a co-worker from the drop-down list. If you selected Another Phone Number, enter a phone number for call coverage.
4. Choose the number of rings.
5. Click Save.

External numbers entered as Another Phone Number for Call Coverage must include the appropriate prefix for external dialing. This prefix is usually the number "9". Contact the System Administrator for assistance.