Import Contacts Limitations and Restrictions
Limitations
The following limitations apply. When the maximum is exceeded, the system returns the associated error messages:
- 100 maximum fields per contact—Maximum allowed fields in a single contact limit reached. Extras ignored. Imported <0> fields of Contact <1>,
where
<0> is the number of fields that were imported/total in the contact
<1> is the contact identifier that is now missing fields.
- 70000 maximum fields total—Maximum allowed contact fields limit reached. Extras ignored. Imported <0> Contacts, where <0> is the number of contacts that were imported/total in the file
- 3200 contacts—Maximum allowed contacts limit reached. Extras ignored. Imported <0> Contacts, where <0> is the number of contacts that were imported/total in the file
Contacts can be excluded when the contact limit and field limit have been reached, in which case the system returns both errors 2 and 3. It is also possible that exclusions in 1 result in no exclusions from 2.
Restrictions
The following restrictions apply:
- Importing a CSV file with any field Label length greater than 256 chars will abort the entire file.
- Importing a CSV file with any field value length greater than 256 chars will truncate that one value only.
- Importing a CSV record where the Identifier is taken to be the concatenation of the <First Name>::" "::<Last Name> will have those values concatenated before they are truncated and then truncated if it exceeds 513 characters.