Configure Ring Tones

Distinctive Ringing gives subscribers the ability to choose between pre-defined ring tones. Distinctive Ringing lets users set the ringing tone on their phone to differentiate it from other near-by stations (Distinctive Ringing by Station), differentiate based on whether the call originated from internal or external (Internal/External Distinctive Ringing), and differentiate between calls targeted directly at their extension versus group calls (Call Type Distinctive Ringing).

The originator of the call is used to determine the Internal/External ringing type at the terminating device. Group ringing is only used when the phone is ringing as a result of a group call directly; for example, forwarded group calls do not cause group ringing. A call gets External treatment only if the originator of the call is at the Telco level.

If the ring tone is not configured at the Subscriber level, it defaults to the Tenant level; if the ring tone is not configured at the Tenant level, it defaults to the Telco level.

To configure Ring Tones, follow these steps:

Click My Phones in the Navigation pane.
Click Configure Ring Tones.
The system returns the Configuring Ring Tones dialog.
Choose the Extension for test. (Tenant Administrator only.)
From the Internal call direct drop-list, select the ring tone you want to use.
From the Internal call via group drop-list, select the ring tone you want to use.
From the External call direct drop-list, select the ring tone you want to use.
From the External call via group drop-list, select the ring tone you want to use.
Click Save.

You can click Test to listen to the sound of the ring tone you have chosen.

Poly Ring Tones

To select the ring tone for Poly phones that applies only to Answer Extension, Pickup Group keys and Park Location with Reminder keys, follow these steps:

Select the ring tone from the drop-down list.
Click Save.

Document Version: Final 1.0

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