You can only click to call from your own account.

To call a person or entry using click to call, follow these steps:

1. Click Personal Contacts, Internal Contacts, or External Contacts in the Navigation pane.
   • For Personal Contacts,
     1. Click the Contact.

        The system returns the Personal Contact page.

     2. Click the Value.
        For Internal Contacts, click the Extension.
        For External Contacts, click the Phone Number.

   The system displays a Calling pop-up window, which includes the following fields:

   • Originating Extension—the extension the call originates from.
   • Originating Phone—select a device to originate your call from in the Originating Phone drop-down list. Possible values are
     • Default Device—the device that you have designated as Click to Call Originator on the My Phones page
     • Custom #—an editable field in which you can enter a valid PSTN number, including the out-digit
     • Twinning #—the number you selected in Twinning, if active
   • Destination Number—if the number is not dialable as is, the system includes a message telling you to provide additional digits to make it dialable. Edit the number to make it dialable.
   • Confirm Before Dialing—Available only when you select Custom # or Twinning #. Automatically checked, if you checked the box in My Information. When checked, the system plays a voice prompt to the custom or twinning originating device (not other devices), which requires you to press 1 before dialing the call. Only appears when you select Custom # or Twinning #.
2. Click Call.

   If Custom # or Twinning # is selected, your twinned target rings and you have to select a line or pick up the receiver to initiate the call. If Confirm Before Dialing is enabled, press 1 to continue the call to its destination.

   The target rings and you hear ring back on the device.

3. When the party you are calling answers the call you can continue the call in speaker mode or you can lift the handset.
   If your call is not answered, you have to terminate the call on your phone by lifting and replacing the handset or by pressing Speaker.