Reset a Device

Reset a device to return a phone or other discovered device to a known state when it is out of synch with the phone system.

To reset a phone or device, follow these steps:

  1. Click Phone Inventory in the left menu.
  2. Click the Phone Label corresponding to the phone or device that you want to view/modify.

    The system returns the Phone Inventory Details page.

  3. Click Reset Device.
  • User and phone configuration information is maintained when you reset a device.
  • Resetting a device may end a call in progress.

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