Record all Greetings and Menu Prompts

To record all of the Auto Attendant menu prompts and time-of-day greetings from a single page while using prompt text, follow these steps:

  1. Click Auto Attendant in the left menu.
  2. Click a Name to select an Auto Attendant from the list.
  3. Click Save and Record All at the bottom of the page.
  4. Confirm that the extension displayed matches that of the telephone you will be recording from. Modify the extension if required.
  5. Click Record beside the prompt or greeting that you want to record.
  6. When the phone rings, pick up the handset.
  7. Listen to the audio instructions, "Please record your message after the tone. When you are finished, press # for more options".
  8. When you hear the tone, record the prompt into the handset. Use the prompt text on the Record Prompt page as a reference for what to say.
  9. Press the # key when you are finished.
  10. Choose from the following options:
    1. To replay greeting press 1.
    2. To save greeting press 2.
    3. To re-record greeting press 3.
    4. To exit without saving press *.
  11. For each additional greeting or prompt that you want to record, click the appropriate Record button and repeat steps 7 through 10.
  12. Replace the handset.
  13. Click Done.

© Copyright 2024
 		Document Version: Final 1.0
 		Send Feedback