Record the Auto Attendant Name Announcement

The administrator can record the auto attendant name announcement of the user or location. Any enabled user or location phone—such as the phone of the administrator—can be used to record the announcement of the user.

1. Click Users and Locations in the left menu.

   The system displays a list of users and locations.

2. Click the Last Name to view detailed information for the user or location.
3. Click Record beside Auto Attendant Name Announcement.

   The Record Name Announcement window opens.

4. Type the extension of the phone on which you want to record the Auto Attendant name announcement in the Extension to Call field. This extension can be any enabled user or location extension, such as your own phone. Auto Attendant and call group extensions cannot be used.
5. Click Call.

   The phone of the extension you entered in the Extension to Call field will ring a maximum of five times.

6. When your phone rings, lift the handset to answer.
7. Listen to a brief set of audio instructions: "Please record your message after the tone. When you are finished, press # for more options".
8. When you hear the tone, record the user's name into the handset.
9. When you are finished, press the # key.

   The system plays the following set of options:

   1. To listen to the recording, press 1.
   2. To save the recording, press 2.
   3. To re-record, press 3.
   4. To exit without saving changes, press *.
10. Press 2 to save the name announcement.
11. Replace the handset.
12. Click Close on the pop-up window.

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Document Version: Final 1.0

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