Record Auto Attendant Menu Prompts

To record custom menu prompts for the Auto Attendant, follow these steps:

1. Click Auto Attendant in the left menu.
2. Click the Auto Attendant Name to select an Auto Attendant from the list.
3. Click Record adjacent to the menu or submenu that you want to record a prompt for.
4. Confirm that the extension displayed matches that of the telephone you will be recording from. Modify the extension if required.
5. Click Call.
6. When the phone rings, pick up the handset.
7. Listen to the instructions and wait for the tone.
8. Record the prompt into the telephone handset. You can read the prompt text if you have already entered it.
9. Press the # key when you are finished.
10. Choose from the following options:
    • To replay greeting press 1.
    • To save greeting press 2.
    • To re-record greeting press 3.
    • To exit without saving press *.
11. To record additional menu prompts for another menu, press the appropriate Record link adjacent to the menu of your choice.
12. Click Call, and repeat steps 7 through 10.
13. Replace the telephone handset.
14. Click Close window.

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