Modify a Call Pickup Group
To modify an existing pickup group, follow these steps:
- Click Call Groups in the left menu.
- Select the Name to select a specific pickup group.
- Modify the pickup group name if required. The Name field cannot be left blank.
- Update the Members of Call Group list for the selected pickup group (optional).
- If required, modify whether or not the group members are locked to the selected pickup group.
- Click Save.