The Tenant Administrators can send text messages to all users/locations within one or more sites.

The settings configured for emergency call alert messages also apply to text messages. For information about how to configure the alert settings (ring type and duration), see Steps to Configure Phone Message Alerts.

To send a text message to a site, follow these steps:

1. Click Instant Message in the left menu.
   If you don't see this option in the left menu, ask your system administrator to enable the "Instant Phone Messages" option for your company.
2. In the Recipients section, select Site from the Message Distribution List Type drop-down list.
3. Type a message into the Message list.
   

   • The message cannot exceed 80 characters in length.
   • If the message is over 20 characters, the recipient user can scroll using UP and DOWN keys.
4. In the Site section, click the + symbol associated with a site.
   The site name moves from the Available list (left) to the Selected list (right).
5. Select more sites as required, or click Add all.
   

   Optionally, click the – symbol associated with a selected site to deselect, or click Remove all.

6. Click Send.

The message is sent to all users/locations within the selected site(s).

For information on the recipient options, see Steps to Configure Phone Message Alerts