This section describes how to set up a call group in such a way that the members cannot leave it. This ensures that the members are aware of all incoming calls to their call group. This feature applies to Broadcast, Pickup, Hunt, and Rollover groups only.

To lock members to a call group, follow these steps:

1. Click Call Groups in the left menu.
2. Select the Name to select a specific call group.
3. Clear Allow Members to Leave Group?
4. Click Save.

By default call group members are not locked to a call group.