To enable voicemail for a user or location, follow these steps:

1. Click Users and Locations in the left menu.
2. Click the Last Name to select the user or location.
3. Check Enable Voice Mail in the Services section.
4. Click Save.

To disable voicemail for a user or location, follow these steps:

1. Click Users and Locations in the left menu.
2. Click the Last Name to select the user or location.
3. Clear Enable Voice Mail in the Services section.
4. Click Save.

To enable voicemail for a user or location, voice mail boxes must be associated with your business that are available for assignment. When you disable voicemail for a user or location, the associated voicemail box may not become available for assignment until your Service Provider has deleted the existing messages and recordings.