Edit User on a User's Behalf

Using Edit User on the User's Behalf, a system administrator can log in to the web administration as other users and make changes for them. This is also known as Reach Through or Reaching Through.

The following menus are displayed in the left pane when you log in as another user:

• My Personal Details
• My Phones
• My Call Handling
• My Call Groups
• My Calls
• My Voicemail—when enabled
• My Dynamic Site—when enabled
• Contacts Lists
  • Internal Contacts
  • External Contacts

1. Click Users and Locations in the left menu.
2. Select the Last Name for the selected user.
3. Click Edit User on the User's Behalf at the top of the page.

   The system displays Logged in as User Name in the top left corner of the screen to remind you that you are logged in as another user.

4. Click Save.
5. Click Previous Level at the top right corner of the page.

   You are now logged back into your original session.

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Document Version: Final 1.0

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