To delete an Auto Attendant submenu, follow these steps:

1. Click Auto Attendant in the left menu.
2. Click the Name to select an Auto Attendant from the list.
3. In the Auto Attendant Menu and Menu Options section, click the link for the menu that is the parent of the submenu you want to delete.
4. Change the Submenu option to another option in the Send Caller To list for the phone key that starts the submenu you are deleting.
5. Type prompt text for the choice that has replaced the Submenu option in the associated Wording for Prompt field (optional). This additional text is saved and can later be used to guide you through recording menu prompts.
6. Click Save.
7. Re-record your menu prompt to reflect the change in the affected menu. Refer to the Record audio prompt section for details.

When you delete a submenu, the prompts that have been recorded for the submenu are also deleted.