You can cut through to various tenant web targets to make changes.
To log in, use the proper URL as follows:
https://<TOWS WebAdmin IP or Hostname>/webadmin/en/user/jsp/ProcessBasicLogin.jsp?tenantWebName=<Tenant Web URL>&UserID=<User Extension>&Password=<User PIN>&Target=<Target>
where
<TOWS WebAdmin IP or Hostname>—TOWS WebAdmin IP address or the hostname<tenantWebName>—tenant name; must begin with forward slash [/]<UserID>—User ID<Password>—PIN<Target>—is one of the targets from the table below<extensionTarget>—User extension| Target | URL | Permissions |
|---|---|---|
| Business Details |
https://<IP_address>/webadmin/en/user/jsp/ProcessBasicLogin.jsp?tenantWebName=/<tenantWebName>&UserID=<UserID>&Password=
|
administrator |
| Business Hours |
https://<IP_address>/webadmin/en/user/jsp/ProcessBasicLogin.jsp?tenantWebName=/<tenantWebName>&UserID=<UserID>&Password=
|
administrator |
| Call Groups |
https://<IP_address>/webadmin/en/user/jsp/ProcessBasicLogin.jsp?tenantWebName=/<tenantWebName>&UserID=<UserID>&Password=
|
administrator |
| Incoming Call Routings |
https://<IP_address>/webadmin/en/user/jsp/ProcessBasicLogin.jsp?tenantWebName=/<tenantWebName>&UserID=<UserID>&Password=
|
administrator |
| Company Calls |
https://<IP_address>/webadmin/en/user/jsp/ProcessBasicLogin.jsp?tenantWebName=/<tenantWebName>&UserID=<UserID>&Password=
|
administrator |
| ACD Applications |
https://<IP_address>/webadmin/en/user/jsp/ProcessBasicLogin.jsp?tenantWebName=/<tenantWebName>&UserID=<UserID>&Password=
|
administrator |
| Speed Dials |
https://<IP_address>/webadmin/en/user/jsp/ProcessBasicLogin.jsp?tenantWebName=/<tenantWebName>&UserID=<UserID>&Password=
|
administrator |
| Key Profiles |
https://<IP_address>/webadmin/en/user/jsp/ProcessBasicLogin.jsp?tenantWebName=/<tenantWebName>&UserID=<UserID>&Password=
|
administrator |
| Permission Profiles |
https://<IP_address>/webadmin/en/user/jsp/ProcessBasicLogin.jsp?tenantWebName=/<tenantWebName>&UserID=<UserID>&Password=
|
administrator |
| Phone Inventory |
https://<IP_address>/webadmin/en/user/jsp/ProcessBasicLogin.jsp?tenantWebName=/<tenantWebName>&UserID=<UserID>&Password=
|
administrator |
| Monitor Settings |
https://<IP_address>/webadmin/en/user/jsp/ProcessBasicLogin.jsp?tenantWebName=/<tenantWebName>&UserID=<UserID>&Password=
|
administrator |
The system returns errors in the following circumstances:
| Error | Error Code |
|---|---|
| Incorrect login credentials. | Error 401 |
| Not an admin user. Cut through is not allowed. | Error 403 |
| Cut through target is invalid. | Error 400 |
| Cut through target does not have this feature. (Applies to My Voicemail and My Dynamic Site only.) |
Error 503 |
|
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Document Version: Final 1.0 |
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