Assign a Phone Key Profile to a User or Location

To associate users or locations with existing phone key profiles, follow these steps:

  1. Click Phone Key Profiles in the left menu.
  2. Click the profile Name.

    The system displays the Phone Key Profile Details page.

  3. In the Membership section, add members to this profile. To add members, drag-and-drop them from the Available to the Selected list, use the + button, or click Add all. To remove members, use the - button or click Remove all.
  4. Click Save.
  • Assigning a user or location to a profile applies the profile as soon as the user or location phone is idle. Unassigning a user or location from a profile immediately applies the phone model default key layout.
  • Assigning a phone key profile to a user or location can affect their existing phone key configurations based on the following rules:
    • If a key mapping in the new profile is configured as "Locked", the changes will overwrite the existing configuration for that key.
    • If a key mapping in the new profile is not configured as "Locked", the changes will not overwrite the existing configuration for that key.
    • You can also assign Call Permission Profiles to users through the "User Details" page.

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